I have bought several of these for my workplace and all have performed as expected. A great product in my opinion

I picked this kettle because it was Quiet Mark Approved. I had not realised how much the glass construction would make the kettle quite heavy. It has never felt comfortable to lift and pour. But after a few weeks of use it has become impossible to pour without ending up with water on the work top. It is very disappointing.

I have just registered with Lakeland so that I can vent my frustration with this kettle. When I first purchased the kettle I was impressed by the look of it but disappointed in the time it took to boil. Now I find it pours boiling water over my worktop every time I use it. The spout is poorly shaped and can only handle a dribble of water without spillage - how on earth did it pass through any form of testing. I bought the kettle on the assumption Lakeland was a reliable brand name - lesson learned.

I have been using this kettle for a few days now and whilst it looks great when switched on and is very quiet the negatives, for me, outweigh those positives. I find the kettle heavy and difficult to pour when only boiling a smaller amount (1ltr). When switched off it is difficult to see how much water is in it making it easy to switch on an empty kettle. It takes longer to boil 1.5 takes over 5 minutes whereas my last kettle took only 3. All in all quite disappointing.

Purchased in January 2021 i'm not impressed as the kettle is not silent as advertised. The pouring spout is not easy and you can not fill from sprout. Disappointed considering the price paid. Previously owned kettle quieter and cheaper.