"Snow fun!" star star star_border star_border star_border Bought this kit expecting it to contain the cutter to shape biscuits. Disappointed to find that there was only a printed template on the carton to 'do it yourself' support_agent A note from the team We're sorry that the 'cutter' wasn't as advertised and hope you managed to save the day with other treats.
"So disappointed" star star_border star_border star_border star_border I ordered this in the sale, I feel this is very misleading, it actually states "Snowman and Christmas tree cutters included" which leads you to believe these are actual cutters when in fact they are only printed templates to cut out. Even the snow globe is only printed. You only realise this when you press for more information, there is no real reason to look at this extra info on a simple item. Very disappointed and would expect better from Lakeland. support_agent A note from the team Thanks for the feedback and taking the time to call our customer service team. I'm glad they were able to put things right.
"Disappointing product" star star_border star_border star_border star_border I bought this thinking that it would include cutters as the description said it would include snowman and tree cutters Instead the box only contains a cardboard pattern that you need to cut out as a template. Not the usual Lakeland quality that I have grown to trust support_agent A note from the team Thanks for the feedback, I'm sorry that you'd been disappointed that the set didn't include cutters but templates, I'll pass your comments on and be in touch shortly.