"Excuse me whilst I dry my carpet" star star_border star_border star_border star_border Designed specifically for a steam generated iron, after first use, my carpet was soaking wet. Air holes in the board allowed steam to penetrate causing condensation around the metal frame to drip onto the floor. Lakeland said the problem is my iron allowing steam through the ironing cover & board??? Customer service rep said it was the cover allowing the steam through and I could purchase a special cover; the cover came with the ironing board specifically for steam generating irons. Lakeland customer services have always been helpful but this time they have fallen short. - 10 August 2021 support_agent A note from the team Thank you for your review and comments. We're glad to see you've already been refunded. Please remember how much water a steam generated iron uses. The steam has to return again to water as it cools. The ironing board surface is cool causing the steam to condense. The advantage of the Leifheit Airboard is that having a "plastic" top rather than metal, less steam will condense. However, the steam that condenses will turn to water. This will happen with any ironing board, but less because of Leifheit's "plastic" surface. As our adviser suggested, one can use a cover with thinker padding which will absorb more moisture; but in the end the moisture has to go somewhere. A tip is to only use the additional steam available when necessary.