"Let down by feet." star star star star star_border A sturdy, well made product, let down by the customer having to fit the feet. They are so hard they are virtually impossible to fit - so far I've managed to fit 2 of 4. I should not have to resort to heating them to soften them, in fact, why do they have to be fitted by the customer at all? Why are they not fitted by the manufacturer? I would have given this airer 5 stars were it not for this issue. Mrs Nudd - 30 April 2021 support_agent A note from the team We're sorry you've had this problem and we've certainly made a note of your feedback.