"Excellent" star star star star star Really pleased with this product, the bars are very strong and there's no issue with them wilting even with heavy wet bath towels etc. Really easy to load and put away. Its worth investing the bit extra. Id go as far as to say its the best one I've ever owned support_agent A note from the team Thank you for placing your review. It's great to hear how pleased you are with the airer and thank you again for your feedback.
"Good and bad" star star star star_border star_border Easy to erect and take down but some design flaws. Most of the cross rails are soldered to the underside of the sides. Wet clothes pull downwards ..so one crossrail already broken. They should be soldered on the top side of the sides. The rails at the bottom level are mostly useless ..too near floor so no room to hang. Meanwhile on the next level up there aren’t enough rails! I bought a display model at a reduced price thankfully because it is expensive. support_agent A note from the team We’re very sorry to hear it hasn't met your expectations and will be in touch shortly
"Poor design" star star star_border star_border star_border Poorly designed and manufactured - lower rungs are too close to the ground to be usable and many of the rungs are attached very poorly to the frame, leaving sharp edges that could easily damage clothing. support_agent A note from the team Many thanks for placing a review. We're sorry to hear that the airer isn't suitable. You can return it to any of our Lakeland stores with the receipt or bank/card statement and they'll be happy to help.
"Not Lakeland Quality" star star star_border star_border star_border Not up to the job. The rungs bow even with underwear on, they are sharp where the weld is. Lakeland have agreed to refund my money and give the airer to charity, which I have already done. I will buy a cheap airer locally. support_agent A note from the team Thank you for placing your review. I'm sorry to hear of your experience and pleased we have put things right for you. You may find the Traditional concertina airer a good alternative - reference 53249.
"Unsafe/Poor Quality/Poor Value for Money" star star_border star_border star_border star_border Returned as sharp edges where the cross bars linked to the outer zig-zag frame had been poorly welded. You need to be very careful not to catch your hand on one of the edges; hazardous for children!! The only safe feature is the pull up design. Customer service for return and refund very good. I am surprised though that it is still offered for sale and it is very overpriced for what it is. The packaging was also poor; it had ripped in several places in transit (I understand it is packed by the supplier not Lakeland) and this was the same for the 50m outdoor Brabantia airer. support_agent A note from the team Thank You for placing your review on the Lakeland lift up airer, reference 53210. We're sorry to learn the lift up airer on this occasion hasn't met your expectations. We're glad our customer services team have been able to put things right for you.