"Disappointing" star star star_border star_border star_border I had high hopes for this product as it does has some glowing reviews. Unfortunately I have used a few times and found that after 10 hours my washing is still wet. I also purchased the cover but it doesn’t seem to help. I ended up drying things on the radiator as it felt that the only dry parts were where the clothes made contact with the rungs. The outside rungs don’t get as hot and are not wide enough for some normal sized items .I purchased the cover as a bundle with the dryer and found the zips get caught easily and it’s just more hassle than I bargained for . Overall very disappointing Mrs Owen - 28 October 2021 support_agent A note from the team Thank you for placing your review. I'm sorry to hear of your disappointment - you may find the full size airer suits your needs better. We recommend a high spin cycle first and layering the clothes over the rails. I'm pleased we've been able to help with the full refund and return.