"Handle with great care" star star_border star_border star_border star_border I have just taken the jug out of the wrapping, stood it on the kitchen bench and it tippled over. Now there's a big crack and I am unable to use it. support_agent A note from the team I'm sorry to hear that the jug had toppled over and developed a crack. I'll be in touch shortly.
"Be careful not to drop this....." star star star star_border star_border I have had this item for a few months and use it all the time - it is great for making up juices to keep in the fridge and the lid means I can use it outside without fear of finding bugs swimming in the drink. However, I had the same problem as another reviewer - the first time I dropped it, the handle broke off. Is it possible to buy just a replacement of the jug as everything else is fine? support_agent A note from the team Thanks for placing your review. I'll be in touch shortly to help.
"Great until dropped" star star star_border star_border star_border Like a previous reviewer, I had used these jugs (I purchased two), often and they have proven very useful. However, the first time I dropped one it shattered. I'm very disappointed as I did think that they were tougher than this. I now don't know whether to risk one of the other ranges or whether I am likely to encounter a similar problem. I guess its best not to drop them!!! support_agent A note from the team Please note: Tube cannot be filled with water and frozen.
"Nice item, but..." star star star star_border star_border I have used this item I would say about 3 times. It functioned well. Unfortunately the first time it was dropped, it broke. I wouldn't use break resistant when describing this item. support_agent A note from the team We're sorry to hear that the ice jug broke easily when dropped. We'll be in touch shortly.
"Pleased as punch" star star star star star Our jug has survived countless parties and dinner parties. We have not dropped it yet. we are so pleased with it we are ordering another.
