"2-1 Steamer" star star star star star The item arrived promptly and well packaged. However there seemed to be an excessive number of plastic bags ( nine in all) used to hold all the items , some of which could have been amalgamated into one bag. The assembly instructions were fairly straightforward to follow, as were those for its use. I was pleased with the overall performance and as I am having a new shower room in the next few weeks will welcome the handheld component. The item is compact and the folding action of the handle makes storage far easier than my previous model which was very cumbersome. Overall an excellent product support_agent A note from the team This review was written by one of our MyLakeland members. They received a product sample and we asked for their honest opinion. We believe that all feedback, positive or negative, is incredibly important as we grow and improve our product selection for you. Thanks for your comments about the packaging, I'll certainly pass this on.
"Good mop at a sensible price, works well, effective" star star star star star I have used the Lakeland 2in1 Steam Mop as an upright floor mop. Assembly was straight forward and the power cord is long enough for cleaning bathroom floors. The mop head is agile enough to get into most corners and under cupboards. It is relatively slow to heat up on first use, but once the steam starts being generated it is very effective at cleaning floors, though leaving it slightly wetter than I expected. The water tank appears small, but was more than sufficient. The Velcro strips on the mop pad appear to be on the wrong side, the netting enables a degree of scrubbing, spare is needed. support_agent A note from the team Thank you for your feedback. We plan to offer replacement pads in the future and we'll list them on our website when stock arrives.
"Great mop but no spare mop heads available" star star star star star_border I would have given this mop more than 4 stars as it performed well, but I’m annoyed that there aren’t any spare mop heads available! If you spoil your mop head you cannot purchase another - what then? support_agent A note from the team The pads can be machine washed, but we're hoping to stock replacement pads in future.
"Good mop and steamer" star star star star star_border This mop is really easy to build. Cleaned marble and porcelain tiles brilliantly just the cord is a bit short. Would be excellent if it was cordless. With having a cord a bit tricky to clean windows but cleaned very nicely Just needs an extra mop head. Very good support_agent A note from the team This review was written by one of our myLakeland members. They received a product sample and we asked for their honest opinion. We believe that all feedback, positive or negative, is incredibly important as we grow and improve our product selection for you.
"Disappointing" star star star_border star_border star_border Sadly this is nowhere near as good as my previous steam mop which was also purchased from Lakeland. However, since posting my review, Lakeland Customer Services have been in contact and offered me a full refund. This I have accepted. This is why I buy from Lakeland. Their customer service is second to none. Thank you Lakeland. support_agent A note from the team Thank you for your review. We’re sorry to hear this hasn’t met your expectations. We’ve been in touch to offer a refund