"Crosswave Cordless 3in1" star star star_border star_border star_border I bought this on a recommendation. I thought the instructions which were all diagrams were hopeless. Unfortunately for me the Crosswave leaves streaks. I have looked at YouTube, Bissell website and can't find how to resolve it. Lakeland sent me a replacement but it still leaves streaks & therefore my floors do not look clean. The fact Bissell have no Customer Service on their website is very poor. Lakeland Customer Service has been excellent and gave me some suggestions to improve my issues but alas the Crosswave is not good for me. Mrs Lee - 19 February 2021 support_agent A note from the team Thank you for your review. We’re sorry this hasn’t worked as well as you’d expected and we’re glad we were able to put things right for you. We’d advise trying it with warm water (as you would do if you were using a mop and bucket). Don’t use boiling water but it can be warm. Also advise using fresh water each time so it is warm every time. You can just use less solution if you use less water.