"Disappointed with my Purchase" star star star star_border star_border I bought this to replace The GTECH MK1 versions that died after excellent service for many years. Sadly I didn't"t find the handle on the MK2 version very good design and I felt the design changes were needless. The handle seemed flimsy and the button at the base of the handle and the two small black buttons to move the handle up/down were bad changes for me. I struggle with most vacuum types because of severe back problems, with the new version I found this one difficult too. I can only use a push/pull vacuum. I felt I had done a workout after using this one. support_agent A note from the team We're sorry this proved unsuitable.
"Handy gadget but casual use only" star star star star_border star_border We bought this package several months ago as a replacement for our old Henry. The handheld vacuum wouldn't charge, but was replaced quickly by lakeland. The vacuum cleaner is handy for stairs and a quick tidy up but lacks power for a proper clean. The handheld vacuum is also useful for stairs and cars, again lacks power and could do with a flexible attachment as the body of the vacuum gets in the way in tight corners. These are a handy back up for a quick clean, also good for a family member with reduced mobility because of the cordless feature, but more carpet sweeper than vacuum.
"wonderful product" star star star star star Having just received the Air ram & Multi, & tried them out I am delighted. The light is a joy, having 2 chargers is great. So easy to assemble, instructions are very good, great suction so no minuses at all from me .I previously used a motorised Dyson which is so heavy compared to these two.
"Not good for hair" star star star_border star_border star_border The suction and cleaning power is excellent, however, our biggest problem is that hair tangles up too quickly and stops the vacuum from working. It is almost impossible to clean the brush head. support_agent A note from the team We're sorry this proved unsuitable. You could try the Bissell Icon Stick Vac and Handheld, ref 46249 which has a patented tangle free brush roll.
"Not a normal vac" star star star star star Was sceptical when I bought this and did so after years of struggle with dismal underperforming vacs ( so many and so much money down the pan!) This is so lightweight and well designed. I can whiz around quickly clearing bits, fluff and dust from my hard floors. I only have one rug and it does that well too. I’ve also liked the hans held which is great for nooks and crannies, furnishings etc. Emptying is easy, charging no prob with removable battery packs. Great products, I’m so glad I purchased.