"A shockingly bad product!" star star_border star_border star_border star_border If only I could leave no stars, or even minus stars for this product. Such a waste of money; the antithesis of everything which it claims to be. My windows looked worse after using the mop and the blade, far from 'leaving a streak-free finish', left the windows streaked from top to bottom! I am truly unhappy with this mop and when the tip reopens that is where it will end up. - 22 March 2021 support_agent A note from the team Thank you for your review. We’re sorry this hasn’t worked well for you and we’ve sent you an email.