"Lovely light but..." star star_border star_border star_border star_border I loved this light as soon as I saw it in store and waited patiently for it to come into stock. It really is lovely and looks just as it does in the picture but there is one big issue, it is impossible to remove the screw from the battery compartment in order to insert the batteries. I returned it to store where a member of staff tried to remove the screw to no avail. We also tried all of the stock in store and found they all had the same problem. Sadly had to have my money back... support_agent A note from the team Thanks for your feedback. I'm sorry to hear of the problems you'd had. I'll be sure to pass your comments to our buying team, so that they can look at improvements for the future. You do need to use a small watchmakers cross screwdriver to get into the battery compartment. I'm glad we were able to put things right with a refund. Sorry again for the disappointment.
"Poor quality product" star star_border star_border star_border star_border Lovely light but same issues as previous review with screws and then switch broke on first use. Returning for a refund. support_agent A note from the team Thank you for your feedback and for taking the time to discuss this with us today. We think you've just been unlucky and have a faulty battery compartment - we hope you have an alternative at hand to decorate your home for the festive period.