"Excellent"
I had seen this at a high end store so I knew it was a good quality product and what i wanted as a gift, and it was £5 cheaper at Lakeland.While wrapping Xmas eve I noticed the lid was chipped so telephoned not expecting anyone to respond. Not only did they answer immediately at 4.10 on Xmas eve, a sincere apology with an immediate refund or replacement. I requested the replacement and was told it couldn't be delivered until the first delivery after Xmas (mon). This arrived as promised, brilliant service as always. Does the job and looks nice on the table when served . 5 stars all round