Christmas Tree Stainless Steel Cookie Cutter 1 "not very good" DIANNE 25 November 2020 bought this and the holly - not sure how they are supposed to work - cut with them one way and you finish up with lots of bits as all cutting edges are level - use the other side to get a pattern and the biscuits are like doorstops - disappointed A note from the team Thank you for placing your review. I'm sorry to hear of your disappointment. The dough should be rolled out to around the thickness of a £1 coin and then use the sharper side of the cutter for the shape and the inner details will emboss onto the dough. I'm pleased to see our customer services team have been able to put things right for you.