"Complete waste of money" star star_border star_border star_border star_border I purchased this as wanted something different for a birthday cake. 3 cakes later mould now in bin. I followed the instructions to the letter and still the cake came out the mould in pieces. Definition was also very poor. Managed to cobble together something to resemble an acceptable birthday cake so as not to waste the cakes. Thank goodness for icing. Would not recommend this product. Had to give it one star but would have preferred to give it none. - 21 September 2020 support_agent A note from the team Thank you for your review. We're sorry to hear that the cake came out in pieces and for any disappointment this caused. We'd recommend to make sure the mould is fully greased and you leave it to cool before turning it out. However, you need to make sure it's not completely cool. If you'd like to return it to us for a refund, please let us know and we'll be happy to help.