"Room for improvement" star star star star_border star_border Takes a long time to heat up. I bought to replace my 10 year old breville panini press, which my kids used several times a week. They are not using this as much! Mrs Williams - 23 March 2021 support_agent A note from the team Thank you for your review. We're sorry to hear of your disappointment. Your purchase is covered by a three year guarantee should you wish to return it.