Cuisinart CookFresh Professional Glass Steamer STM1000U 1 "Expensive and not very good" Mrs Hasted 04 October 2017 I am really very disappointed in this product. To start I didn't receive a manual so I had to search online for one. The lid for the rice container doesn't stay on. So build and quality control is not good. It has very limited functionality, there is no timer or temperature settings, just steam and warm. I thought the big glass dish would allow me to cook lots of food at once. It really doesn't. You can't put anything directly in the glass container because it just swims with water. Everything has to go on the little shelf or in the two small containers which doesn't give much space. A note from the team Thank you for placing your review. We're sorry to hear you've experienced this problem and will be in touch soon.