"Not airtight"
I have stored various types of sugar in branded airtight containers for over 50 years and decided to treat myself to some new Dry Food Storage Containers as they were on offer (otherwise too expensive) and my containers were showing signs of wear after all that time of perfection. Very upset that the new containers do not keep the sugars properly and I now have many lumps, especially in the caster sugar and require sieving to remove some of the lumps and the rest which could not be sieved were thrown into the waste food bin. Very upset.
support_agent A note from the team
We're not sure how this could have happened, but we're sorry to learn of your experience and we've passed your feedback onto our buying team.