"Brilliant Customer Services" star star star star_border star_border I was initially delighted with the slow cooker. I liked the size, the fact the lid sealed well, it was was light weight and ,could be lifted easily. It was easy to use. Unfortunately, within a very short time the non stick coating began to bubble. Lakeland replaced the slow cooker without any problems- thank you. However, the same thing has happened again. The non stick has marked and lifted in several places. Lakeland responded swiftly and offered me a replacement or a refund. What wonderful after sales service. Well done Lakeland! support_agent A note from the team Thank you for your review. We're really sorry to hear of your experience with the slow cooker and we've made sure to pass these comments along. We're so pleased to hear you've been happy with our service and hope you'll enjoy your next purchase with us!
"Easy to use!" star star star star star Bought this model to replace a Crock Pot which 'died' after sixteen months. Luckily, it was on offer at the time so I ordered in store and had it delivered. Well packaged, and came with a comprehensive set of instructions - unusual these days; everything seems to be online! Have used it at least once a week since I bought it, and I’m very pleased with the results. I especially like the 'proper' seal on the underside of the lid, and the fact that the lid can be locked in place. I also like the fact that the cooking pot has handles. Overall I strongly recommend this slow cooker.
"Good features but non stick coating came away" star star star star star_border I used this a lot when I got it a few months back, but then noticed the non stick coating was starting to chip off. Lakeland were as amazing as ever and quickly sent q replacement. I'm hopeful it doesn't happen again as I love the searing option and then just chucking in the rest of the ingredients and leaving it to slow cook all day. LED display is great so you know how much cooking time is left.
"I would have given this 5 * but have reservations .........." star star star star_border star_border I initially thought this was the best slow cooker I have ever had but after about a month of use the non stick coating started to bubble. I did not put it in the dishwasher or use anything abrasive. Lakeland replaced the slow cooker without question and their customer service cannot be faulted. I received my replacement and proceeded to cook a leg of lamb, which was amazing. However 2 bubbles have appeared again after the first use so I can only assume the coating is not very durable. I will not return it again because I like the features so will just use a slow cooker liner instead. support_agent A note from the team We’re very sorry to hear this but glad to hear you've found a solution to your issue
"Brilliant slow cooker" star star star star star Love the fact that you can sauté veg and sear meats in the pan, which saves on electricity and washing up. I have Cooked roast chicken, beef stew and chicken casseroles and every one has been delicious, with plenty left over to freeze for later. The locking lid is a very good feature, allowing you to lift the whole pan out for serving. Also, the non stick pan is very good and very easy to wash. It seems to be very well made, very easy to use and makes delicious meals. Agree it would be nice to have a few more recipes, but I have found lots on the different websites, which I am trying out.