"Very disappointing" star star star star_border star_border Disappointing. OK cheese sandwiches, preheat 3 mins, cook for 4 mins. Adding pickle, sliced tomatoes makes bread soggy. Second sandwich, pre-heat again, then cook, so it’s 8 mins after the first one. Preheat again for grilling veg, then 5 mins to grill, so can’t have veg together with sandwich. Too small to make 2 sandwiches so suitable for 1 person, not a family. Silicon bands fiddly to use, difficult for arthritic hands and can ping off whilst putting on. Spare set would be useful. Recipe book useless if you’re vegetarian. Easy to wash in hot soapy water. Expensive. Mrs Newman - 21 February 2021 support_agent A note from the team Thank you for your review. We're sorry to hear this hasn't met your expectations. You're covered by our three year guarantee should you wish to return it.