"So disappointed" star star_border star_border star_border star_border Product looks lovely and great size, but the non stick coating is just not non stick. We have been so careful with the wok but it is now unusable as everything sticks. The previous comments from Lakeland say that the wok may have been too hot, but the purpose of using the wok is to achieve high heat. Total waste of money. - 28 December 2021 support_agent A note from the team We'd receommend increasing the heat steadily and not letting the food sit in the wok. If food sticks then add a little cold water and bring to the boil. Then scrape the food with a non-abrasive scraper. Wash thoroughly with warm soapy water and dry thoroughly.