"floor pads" star star_border star_border star_border star_border i have had my floor mop for several months and find that the hook and loop strips have torn and therefore will not .stick to mop. it seems as if the fitting on mop is too strong for the pads.which is the cause for the tearing. unfortunatly i did not keep the receipt. most dissapointed. - 29 January 2018 support_agent A note from the team Thank you for placing your review. After revisiting your review we can see we've been in touch and we do hope the replacement pads we’ve arranged perform much better.