"Flimsy for price" star star star star_border star_border For the cost of the product it is quite flimsy, leans to one side even with washing evenly spread on it. The bars creak and crack when moving it to open it out. Washing takes 9 hours or more to dry which yes is quicker without having the heated side of it but cannot put washing on bottom rails as these do not seem to dry as well as using the top and middle rails.
"Very disappointed" star star_border star_border star_border star_border I had been looking at the Dry:Soon heated airer for a long time and contemplated buying one. I even had it in my basket for a good couple of months! Then it went on sale and I bought it. I have only used it twice and like many other comments i should of just carried on using my old bog standard airer! First use had airer on overall for 9 hours and second use longer. Clothes still not fully dry. This airer is over priced for what it does. I haven’t had it very long but if I had the packaging it would be going straight back! support_agent A note from the team We're sorry this hasn't worked as expected. The gentle heat of the airer will help speed drying up, but it still does take time.
"Cable length" star star star star star_border The only problem I have with the airer is the length of the cable. It is so short - 4' long, and due to the floor size of the airer it is not always possible to stand it adjacent to a socket, I therefore have to plug it into an extension cable. An extra 2' cable length would make it more practicable.
"Not happy" star star_border star_border star_border star_border Not happy with this product have dryer and cover does not do the job it's supposed to do it takes over two days to dry clothes better drying on my mum's old wooden one now in the cupboard as can not able to return as I binned the box would have liked one that has a temperature control only one setting so disappointed support_agent A note from the team We'd recommend spinning the clothes and not to overload the airer, you could also make sure thicker items of clothing are towards the top of the airer.
"Disappointed" star star star_border star_border star_border I’ve given this a good few months of use over the winter and really wanted to love it but unfortunately I find it doesn’t dry clothes any quicker than when on my traditional non heated airer. I would return but no longer have the packaging. support_agent A note from the team Thank you for placing your review. I'm sorry to hear of your disappointment and I'll be in touch to help with the return and refund.