"2-in-1 Steam Mop" star star star_border star_border star_border Initially I was pleased with this product, but now am looking to replace it (after less than 2 years). About a month ago it stopped producing much steam, even on the highest setting. We have followed the instructions to try to resolve this, several times but without success. I am now frustrated at the hassle. This started off as an easy to use product which cleaned my floors adequately, but I expected it to perform longer than this! I am disappointed. This isn’t a product I would recommend further. Solveiga Liegis-Johnston - 05 May 2021 support_agent A note from the team Thank you for your review. We’re sorry to hear this isn’t working correctly any longer and we’ve been in touch to offer a replacement or full refund depending on what you’d prefer.