"Big Bug Katcha Extended" star star_border star_border star_border star_border This is the most disappointing product I've ever had from Lakeland. Quality is poor and does not work as described on the website. Green pole sections are too short and the cheap bit of clear hose to attach poles to the catching box is too tight and a struggle to fit. A product for those scared of spiders should not have photographs of spiders on the box. I will be returning it. Mrs Richardson - 14 September 2021 support_agent A note from the team We're sorry this proved difficult to use.