This is the most disappointing product I've ever had from Lakeland. Quality is poor and does not work as described on the website. Green pole sections are too short and the cheap bit of clear hose to attach poles to the catching box is too tight and a struggle to fit. A product for those scared of spiders should not have photographs of spiders on the box. I will be returning it.

This is well worth the money. During the warmer days and evenings our conservatory doors are very often open and we regularly get bees and wasps coming in. This has proved very useful in removing them. No more searching quickly for an empty cup and a piece of paper to get them out that way. It was a little hard attaching the handle to the main pieces with the silicone tube bit and I still haven't got it perfect BUT that is a small point considering how useful it has been already. Highly recommended.

As other customers have said I thought this was a bit flimsy when it arrived but it does a brilliant job! Its easy to catch spiders in it... give the box a little shake and the spiders fall to the bottom and can't climb back up the slippery sides. Slide the lid across and then take them outside (as far away from the house as possible!)

When this was delivered, I was at first disappointed because it’s basically just a fragile plastic contraption that must cost pennies in raw materials. I think you could easily break it and it’s not cheap to replace. But having said that, today my cat brought yet another live fieldmouse into the living room and it was a million times easierto catch it with this Big Bug Katcha than it was with with either mousetraps or a with a jamjar. The mouse is now back living in the shrubbery. I would like to attach a photo but there doesn’t seem to be a “insert photo” button on this App, unfortunately.

This review is for an older version of this product

I bought this when I was in your Cheltenham store in July. Wasn't sure if it would work very well as I thought that the plastic should have been a bit more rigid, but have now tried it on two lizards running about on the wall and the ceiling. (The ceiling one I had to get another pole to close the hatch as I couldn't reach!) It worked really, really well. Really glad that I got it. I had actually bought it to catch cockroaches, but will let you know how that goes another time, as luckily there haven't been any about the house. (P.S. I am living in Spain at the moment).