"Shaking bottle before use"
Following the instructions before use, I shake the bottle to mix the contents. I have done this a little and also a lot. On decanting the softener into the cap all I get is a capful of foam which is a lot less of course than a capful of liquid. How do I avoid this to obtain the right amount in the cap?
support_agent A note from the team
Thank you for your review. We're sorry to hear that the liquid is coming out as foam and for the inconvenience it has caused. We'd advise to turn it upside down and back again so it mixes gently and this should solve the issue.