"The Velcro strips for the steam mop ." star star star star_border star_border I agree with the other reviews the Velcro on the pads are useless once they have been washed a few times. Poppers or Buttons would be more durable support_agent A note from the team Thank you for your review. We've passed your feedback to our buying team so do watch this space for product improvements.
"Cleaning pads disappointing" star star star_border star_border star_border Great floor cleaner but the pads let it down, agree with the previous comments about the Velcro, I’ve tried putting rubber bands round them to hold them on and safety pins!
"Not as good a fit as originals" star star star_border star_border star_border I like the fact that these have a 'scrubby' side, but they have shrunk in the wash and are very hard to fit onto the mop now. The original mop pockets didn't suffer from any shrinkage after washing. support_agent A note from the team Thank you for placing your review. We're sorry to hear you've experienced this problem and will be in touch soon.
"Steamer replacement pads" star star star_border star_border star_border I totally agree after washing on 40 as recommended they shrink and the Velcro is useless They also need to withstand at least a 60 degree wash support_agent A note from the team We're sorry you found this. We've emailed to advise.
"Great steam shame about the mop head. Hello" star star star_border star_border star_border The mop is heavy to use and I have found that the mop heads tend to come off if I swivel the mop to get in corners. I agree with the other reviewers - the hook & loop fixing is rubbish. After a few washes the mop covers shrink and does not hold. BTW - the mop covers do not come up clean at 40 degree wash. This is an expensive steam mop: Shark need to work on improving the product. support_agent A note from the team Thanks for taking the time to give us your feedback. I'm sorry that you've been disappointed with the weight of the mop and the pads. I'll be sure to pass your comments to our buying team and will be in touch shortly.