Window Wash and Wipe 3 "Window washer" Linda 25 September 2012 The mop side of this washer is good for cleaning but the wiper is a bit useless, just couldn't get it to work, difficult to control as the mop end swivels around. Has a good long handle. A note from the team We're sorry to hear you were disappointed with the wiper feature. By adjusting the angle of the head so that the wiper is in the forward postion it's then possible to use effectively but it's important to keep the handle vertical so that only the wiper blade is angled against the window. We hope this helps.