"A defence of a great product"
I've had my steam mop for at least three years. The pads are changed after each use, if necessary and it usually is as we live in the country. They go in the washing machine and emerge grey, rather than shining white, but they do the job brilliantly. I've bought another set as spares. I haven't had any problems with the velcro, which works as well now as when new.