"Great product with costly accessories" star star star star star_border I've had my steam mop for several years and it's one of my favourite purchases. The pads all are rather greying though, despite soaking before washing. I save them up to wash them all together so as they only last one clean I get through them quite quickly. I bought a 3-pack of replacements a while ago and recently realised I needed more. Just a little disappointed that they only come in packs of two now. Sadly I can't remember whether the price for three was similar to what I just had to pay for two.
"Expensive for something you can't get clean" star star star star_border star_border I've had my Lakeland steam mop for several years now and I'm on my 3rd set of pads, which I wash after every use (country dweller). I follow the instructions to the letter as to how to wash them and they never look clean. Only one had Velcro problems, and they haven't shrunk, but unless you put them through a hot wash occasionally they just look dirtier and dirtier. Mop excellent, pads no so much, although I think they do the job - just hard to judge by their appearance. support_agent A note from the team We're sorry to hear you've experienced this problem. We'd recommend washing on 40c on a longer wash, to allow the pads to soak and release the dirt particles from the fibres.
"disappointed" star star star_border star_border star_border I agree with many of the comments about the pads shrinking, I wash them after each use, and unfortunately they are too small for securing with the velcro fastening, such a shame, as, otherwise a great product. support_agent A note from the team Thank you for placing your review. We're sorry you've experienced the pads shrinking after a wash. It is recommended a 40 degree or cooler wash will stop the pad from shrinking. We'll be in touch shortly to help.
"USELESS PADS" star star_border star_border star_border star_border How annoying to find a good steam mop that cant be used well because the pads are so rubbish. To get these pads really clean of all the muck you have lifted off the floor they need to go through a hot wash. This shrinks the pads so they are unable to attached together. Also the hook and loop only works for a short time. Such a shame, Lakeland, not your usual quality! support_agent A note from the team Thanks for the feedback and taking the time to speak to me on the phone. I'll be happy to pass your comments on to the buying team.
"Pads shrink" star star_border star_border star_border star_border I have had my Shark cleaner for a year or so now. The pads get dirty and you have to wash them in quite a hot wash, but they then shrink and don't fit on to the pad holder. Really annoying as I will have to order more even though they are not otherwise worn out. support_agent A note from the team Thank you for placing your review. We're sorry you've experienced the pads shrinking after a wash. It is recommended a 40 degree or cooler wash will stop the pad from shrinking. We'll be in touch shortly to help.