"Picks up pet hair" star star star star star_border This really does pick up pet hair! Its fairly heavy so not suitable for a weakling to carry upstairs however its very powerful so its a trade-off sometimes isn't it. Surprised to see this in the sale (and slightly gutted because I paid full price!) There are things I would change about it if I could (I would move the on/off switch but thats just a little niggle) but in terms of power and picking up pet hair I dont think it can be beaten - my carpets have never looked so good - it really lifts the pile.
"Pet Hair Eraser" star star_border star_border star_border star_border The machine was purchased end of October. Brilliant the first two times I used it. Didn't pick up the next time and I realised that it had jammed all the hair next to the filter & I had to pick it all out. Now it just blows the hair out behind it. As far as I am concerned, it is a very expensive piece of rubbish that has now been consigned to the garage. The only reason I haven't returned it is because I can't find the reciept. A total waste of money. I am forced to give the product 1 star as you don't have a rubbish button! support_agent A note from the team We're sorry for the disappointment with the Bissell pet hair eraser. We'd like to put things right for you, as it's still covered by our Lakeland guarantee. We'll contact you shortly.