Having had back and hip operations, I can no longer lift our heavy vacuum cleaner, so this one sounded perfect for me, but, I am soooo disappointed as it doesn't even pick up flick from my bathroom carpet tiles, I am gutted and feel as if I have wasted an awful lot of money. I give it 1 star as it is much lighter than our original cleaner, but that is all I can say about it
support_agent A note from the team
Thanks for the review and taking the time to speak to me on the phone. I'm sorry that you'd been disappointed with the performance. I'm glad I was able to put things right for you.