"Great idea, but..." star star star_border star_border star_border I love the idea of an expanding over-door towel hook, especially when it says that it is foam-padded to help protect paintwork on the door. However, I've got two issues with this particular product:1) the foam protection is only on the over-door area, and not on the whole of the back, so when items are put on and taken off the hooks, the whole thing bangs against the door, eventually taking the paint away! I'd prefer it foam-padded all over the back; if this means I can't expand the hanger, then so be it!2) the hooks themselves aren't actually hooks, but balls - so it is rather hard to put the towel "loop" on the hook, and even harder to take the towel off, especially while reaching over from the shower to pick it up. Instead of the balls, I would have much preferred actual hooks.A great idea, but it just needs to be tweaked a little. But currently, it's not really fit for purpose (unless I want my towels to drop off, or for my door paint to be chipped.) support_agent A note from the team We'll be in touch to put things right with the over door expanding store, and we'll pass your comments to our buying team. Thankyou for your helpful review.