"Lightweight duster but Mopping nightmare" star star_border star_border star_border star_border I bought this in the sale and thought that it couldn't be as bad as the reviews. I thought well at sale price it's cheaper than replacing the head on my old mop. Got the mop upstairs and thought try it on the bathroom before giving it a proper workout on the kitchen floor. Tried the dusting cover first. Worked well, went under the free standing unit and around the sink pedestal. However although the head is narrow enough front to back it was a benefit, it is so wide from side to side, it was in my opinion too wide. I have an average sized bathroom, but felt it really was too wide.I then went to change the heads and realised it was held on by Velcro which has a really strong grip. I have arthritis in my hand and found this difficult. So I put the mop head on, and being so wide, it is too wide to put into a standard mop bucket. I moped up the floor which needed doing, went to wash it out and realised, you could not dip into into a bucket and squeeze the head - you had to remove the mop cloth from the head pulling on the tight Velcro and then wash it by hand. I am so glad I wasn't doing the kitchen floor otherwise the walked in chicken poo might of been on the cloth which had to be removed by hand and then washed by hand. (Yes my chickens are very naughty and come into the house if my son leaves the door open ....before they get shooed out)It never occurred to me that you would have to remove the head to clean it before continuing with mopping..I then went to mop a bit harder and the head just kept flipping over. Demonstrated the mop to my son and especially when on free movement the head would just flip over. If you have any stubborn dirt it is of little use. Absolutely no use to me. As for the flexi bit, I really can not work that bit out, and wonder if what I got was a different model, as there were no direct instructions with it either.In all I wish I hadn't bought it and put the money to an old fashioned mop head.Maybe it can be returned or I will leave it in the static caravan for my visitors to use - probably better for chasing naughty cockerels that cleaning floors. Miss Eddie Fisher - 27 January 2011 support_agent A note from the team We�re sorry that the pro flexi mop set hasn�t been working well for you. We�ll be in touch to offer some help. Thankyou for your comments.