Californian Flexi Duster 3 "MINE NEVER DID LOCK - I just accepted that!" Patt 02 July 2012 I bought one of these from the Windsor store quite some while ago. The handle has never locked, but I just accepted that this was so and still used it to this day - with a little fiddling and difficulty. However sinec moving last year we have now re-floored the new abode with almost all hard floors - so I look forward to a new Lakeland upgrade in this type of long-handled duster! A note from the team Thank you for placing your review. We're sorry to hear the flexi duster handle didn't lock and will be in touch soon to help.This product will soon be discontinued.