"Disappointing" star star star star_border star_border I'm afraid this is my first disappointing product from Lakeland. I bought it specifically for its pet hair claims in an effort to reduce having to lug the vacuum cleaner out everyday. Although it does a reasonable job I have exprienced some of the mass drops that others have mentioned and at times it just pushes the hairs around. Ok but not great :-( support_agent A note from the team Thanks for placing your review. I'll be in touch shortly to help.
"Not for me" star star_border star_border star_border star_border I bought one of these as I have a retriever and a spaniel in the house but oh dear.....it only partially picked up the hair after many 'sweeps' in the same place and then dumped it all over the carpet again in lumps so I had to use my fingers to pick it up. Only good point you don't have to cut the hair out of the brushes like the other ones but that is not the point...Took it back to the shop! support_agent A note from the team Thanks for taking the time to write your review. I'm sorry that the sweeper had not been suitable. I'm glad that the staff at the store we're able to help sort this out for you.
"Ewbank sweeper" star star_border star_border star_border star_border Handy for quick clean up but so frustrating to continuously have to reattach the handle. Why didn't Bissell make it with a screw-on handle? support_agent A note from the team I'm sorry you've had such difficulties with the handle of the sweeper. We'll be in touch shortly to put things right for you.
"disappointed - but a first-class service" star star star_border star_border star_border I stupidly ordered two of these by accident several months back but was gobsmacked when someone in customer services answered my call after one ring, at 5.30 in the morning, and gave me an instant refund on my credit card - and sent the same nice delivery man round to my house to collect the surplus item! In this day and age this level of customer service is pretty much unprecedented. I was so taken aback by the brilliant service offered that I felt I had to write and tell everyone! The product itself, however, was a total disappointment - it picks up okay and is convenient in that it saves getting the big vacuum cleaner out, but after a few strokes the dirt starts trickling out again unless you empty it very frequently, and also the handle comes apart all the time which I have found incredibly frustrating from day one. support_agent A note from the team I'm sorry that the product wasn't as expected. We'll be in touch shortly. The handle poles are different sizes at one end and must be put together with the smaller ends twisted into the large holes if not done so the handle will fall apart when in use.
"Excellent sweeper" star star star star star We have had one of these for quite a few years and it has always performed well with no bother. A few days ago we visited your store in Windermere and saw this new one which we purchased. It has a few improvements over our old one, so we purchased.It is living up to all expectations and does a good job. The handle is still in one piece as is the one on the old one. You have to assemble and give it a good hard bang on the ground to make a permanent structure. No problem at all.