Smart Touch Automatic Can Opener 5 "Amazing customer service from Lakeland" Mrs Kilbourn 17 March 2017 I purchased this originally 2+ years ago and when it stopped working last summer I returned it to the Cambridge store & they exchanged it without hesitation. Lakeland online customer service stepped in when the replacement failed after only 8 months of minimal usage. I have to commend Lakeland on their prompt and thoughtful customer contact and subsequent service for a product that (although bought from them) was not their own brand product. I will give the replacement to someone else to road test but I remain a Lakeland fan. Thanks!