OXO Good Grips Large Fat Separator Cup 5 "Excellent service but jug too large for me" Mrs S A Geddes 25 January 2018 I recently bought one of these - it looks very sturdy but unfortunately is far too large for my small family. Called Lakeland today and explained the situation. Customer service couldn't have been more helpful and gave an immediate refund - no problems, no fuss. Awarding five stars because you can't beat the service and the jug looks perfect for a large family. It was my error in the first place in not checking the volume.