"Lovely dish - shame about the robustness" star star star_border star_border star_border I like other reviewers also received this a a free gift with an order, so was really upset last night when after heating up my pasta I noticed that the bowl was split from the top rim, right down the side and across the bottom to the middle. I use this dish almost every day, so am really going to miss it. Nevertheless I spoke to a very helpful lady in Customer Services and I can't fault Lakeland for their service, so although I have to rate the dish very low, given the opportunity I would rate Lakeland as 5*!! support_agent A note from the team Thanks for placing your review. I'm sorry the dish has cracked and I'll be in touch shortly to help.
"disappointed" star star star_border star_border star_border I also had one of these not that long ago & the lid has cracked. I , nor my husband have dropped it & we don't have children so we can't understand how it has become cracked. I had one when they were clear & that was great. support_agent A note from the team Thanks for the review and taking the time to ring our customer services team, I'm glad they were able to help.
"Parting gift" star star_border star_border star_border star_border Like the some of the other reviewers my handy free gift cracked across the bottom whilst popping corn. It had been so handy & been in used regularly since it arrived. We felt lost without it & although I considered buying a replacement felt the quality had let both Lakeland & us down. support_agent A note from the team Thanks for placing your review. I'm sorry your microwave dish has cracked. I'll be in touch shortly to help
"Same problem as other customer" star star_border star_border star_border star_border Our casserole dish (free gift) also split across the base. A pity as we liked using it when it was OK, but it hasn't lasted long. We couldn't think how this had happened but as another customer has reported it perhaps there is a design fault. support_agent A note from the team Foods with high sugar or fat content can reach very high temperatures in the microwave. Working with our supplier we developed the red microwave pans which are slightly more flexible allowing them to withstand these higher temperatures. The red saucepan is also happy in the dishwasher. We hope your replacement works well, thanks for chatting to us about this.
"A Cracker of a dish..." star star_border star_border star_border star_border Like a couple of other reviews, this free gift has cracked across the base and is useless. Before that though it was excellent in every respect. support_agent A note from the team Foods with high sugar or fat content can reach very high temperatures in the microwave. Working with our supplier we developed the red microwave range which are slightly more flexible allowing them to withstand these higher temperatures. The red pans are also happy in the dishwasher. We'll be in touch to help with the casserole dish.