This review is for an older version of this product
This coffee machine is easy to use. I used the supplied permanent filter first time but found the proper fitting Delonghi filters on-line for a quick clean up. A slight downside is the temperature of the coffee. I take mine black but add milk to your cup and the coffee will not be hot! The cup warmer takes 3 or so cups which helps a little. If you leave coffee sitting in the jug with the machine left on, it keeps the coffee at the same temperature for 2 hours before switching off. All things considered this is a great machine but it looses a star for the temperature of the coffee.