"As much use as a chocolate teapot" star star_border star_border star_border star_border I’m amazed at the reviews on here. Incredulous even. These are the worst purchase I have ever made. No good at all. Egg everywhere. Mrs Young - 28 June 2021 support_agent A note from the team Thank you for your review. We're sorry to hear this and we're glad we were able to put things right for you. We've included our tips below: Take a Poachet and press down into the bottom of a glass or mug, with the top flaps open as shown, and crack an egg into it. (Ensure water is gently bubbling before cracking egg). 3. Immediately grip both flaps together, lift out of the glass and immerse into the gently bubbling water without delay. Add more Poachets into the water as required. ALWAYS immerse each filled Poachet before cracking the next egg. 4. POACH FOR 4½ - 5½ MINUTES in the gently bubbling water (some foam in the water is normal). Remove each Poachet with tongs or a slotted spoon. Allow to drain and cool slightly.