"Morphy Richards Tea Maker" star star star star_border star_border Good shape, doesn't take up much space. User friendly. I have only tried it with tea bags not loose tea. It takes a bit of trial and error to get it exactly how you like it. eg being exact with the amount of water, placing the tea bags flat at the bottom of the caddy bit so the water seeps through it all. otherwise tea is weak no matter what strength you set it at. Once I got through about 20 tea bags, I found a suitable method which gave me my perfect cup of tea. The keep hot facility is very good. Not sure its worth the money though, even though I bought it at the reduced price.