"VERY DISAPPOINTED" star star_border star_border star_border star_border I've owned a Kenwood Mini Chopper for years & its invaluable. I could not wait to try the quad blade version. The base is sturdy, looks good but when I tried to open the lid it was virtually impossible. I had to enlist the help of my husband, who also struggled. The problem is that the lid is very shallow making it difficult to grip. It needs some sort of handle on the top but as the speed selector is fitted to the centre of the lid this not an option. During processing, the lid needs to be removed many times to scrape the sides of the bowl. This item will end up at the back of the cupboard. support_agent A note from the team I'm sorry that you'd been disappointed with the design of the quad blade mini chopper. I'll be in touch shortly.