DeLonghi Espresso & Cappuccino Maker 5 "Excellent service by Lakeland" Mrs LEWIS 26 January 2012 The first delonghi coffee maker I ordered was faulty. I could not get the water to come through the filter. I contacted Lakeland who arranged for the item to be collected at my convenience. I read lots of reviews about this coffee maker before I decided to purchase it. A replacement arrived today. I set it up in a matter of minutes and it works a treat. I am looking forward to many delicious coffees from now on. Thank You Lakeland.