"margaret" star star_border star_border star_border star_border Bought this cupcake maker for my granddaughters birthday, the cakes were burnt at the bottom and very pale on top and not very nice. I used lakelands paper cases. It took 12 mins but were still pale and flat on top. They did not rise very well. Margaret - 25 June 2012 support_agent A note from the team Thank you for placing your review. We're sorry to hear that the cupcake maker has proved to be disappointing and will be in touch soon to help.