We purchased this product in December, we thought WOW what a wonderful machine at the end of January the milk would not froth only heat up I had a look and the bar which is attached to the motor this was very hard to turn after a few attempts to free it, it started to free up end of febuary it was now getting to be a pain every time we used it we had to free up Motor half way through March we have had enough and will be taking it back to the Bath store to get a refund PS we use it every day and always wash and dry after each time we bought it for the brand name I would not have a replacment I will go back to the empty plastic one pint milk bottle
support_agent A note from the team
Thanks for placing your review. I'm sorry for the disappointment caused. It may be a faulty one, so I'll be in touch shortly to help.