Given that this has the Lakeland name on it, I had hoped that it would be good value. It does fulfil the basic function of making toast, but unfortunately it is let down by several poor features. The browning control does not remember the previous setting for more than a few minutes and sets itself back to level 5 - the mid level - which produces rather burnt toast. I hate to think what would happen if you used a higher level, probably a kitchen full of smoke! The 'lift' feature lever is too stiff and when you try to lift small items up to get them out, it just lifts the whole end of the toaster. The natural reaction to this is to use your thumb to hold the body of the toaster down, but the body gets so hot in use that if you do this you burn your thumb. (The packaging does warn about the toaster body getting hot but it is very easy to touch it without thinking whilst trying to use the lift feature). All in all I would not recommend this product, spend a bit more and get something better designed!