"Great flask but difficult cap"
I really like this flask, it looks good, is easy to hold and pour, and it keeps my coffee hot until it's coffee break at work. However the screw-in lid is its Achilles heel, being tricky to close easily when the flask is hot. It seems to get easily cross threaded and then of course leaks if not closed tightly. A shame as all my previously bought "thermos" brand flasks have been very good.
support_agent A note from the team
We were sorry to learn that you had been experiencing difficulties with the lid. We'll be in touch soon.