"Box problems" star star_border star_border star_border star_border The assembly instructions are minimal,unless you know what you're doing. E.g.it says sharp cutting edge enclosed, I couldn't find it! Thought it was already insitu, but it was hidden at bottom of box underneath the cling film! I have followed instructions to start dispensing the film, only to find that if you feed the cling film through the opening in the lid, it ruckles & tears. The alternative is to feed it through the side nearest the blade, but that means you have to open the lid & find the end each time you need film, frustrating if you use a lot. It also means the film will probably outlast the box. support_agent A note from the team Thanks for the review and taking the time to speak to me on the phone. I'll be sure to pass on your comments.