Alexandra Buildings, Windermere, LA23 1BQ
A message from Robin, the store manager: If you're travelling to Lakeland in Windermere for a specific product, please telephone us beforehand on 015394 88100 to check availability.
Our flagship store has been transformed to bring you the latest retail technology and offer the very best shopping experience. At the centre of the 12,200 sq. ft. store, lies a state of the art kitchen where you can watch product demonstrations and get hands on with the newest and most innovative products on the market.
Our new store is lighter, brighter, and home to thousands of can't-live-without kitchen products as well as solutions for all around the home, seasonal essentials and gifts. In store there's a staggering amount of product waiting to be discovered, including: over 1,500 pieces of bakeware, enough kitchen foil and clingfilm to stretch all the way around Lake Windermere and enough Clean Shower to bring a sparkling shine to the shower in every single holiday property in the Lake District!
Our First Floor Café has had a makeover too, so you can take a break from shopping and take in panoramic views of the Lakeland Fells while you relax over a coffee or a delicious lunch.
We're right next to Windermere train/bus station, which is handy for those of you who prefer to use public transport.
The 'customer info point' (located next to the stairs) is the font of all Lakeland knowledge: here you can find out about product availability and instantly locate the items on your shopping list. You can also take a break and head up to the 'First Floor' Café for a bite to eat. If it is busy we'll give you a pager which buzzes to let you know when your table is free - so you can continue to browse while you wait. Please note that we do not take advance bookings by phone. Find out more about our First Floor Café.
For those of you who can't be away from the web for too long, we have free wi-fi, which means you can surf to your heart's content - no charge and no time limit!
We have a large car park with plenty of spaces where you can park for free, however please be aware that this can fill up very quickly, especially during the holidays! More than a car-full? If you are a planning a group visit to the store, the good news is that we are now able to take pre-bookings for coach parties visiting Saturdays and Sundays, find out more here.
All enquiries, mail orders and catalogue requests are handled by our friendly and knowledgeable staff at our Windermere headquarters. They're available to help you on 015394 88100.
If you’re not delighted with your purchase or our service, or find the same product elsewhere for less, please tell us so that we can put it right.