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Opening times

Monday 09.00 - 17.30
Tuesday 09.30 - 17.30
Wednesday 09.00 - 17.30
Thursday 09.00 - 17.30
Friday 09.00 - 17.30
Saturday 09.00 - 17.30
Sunday Closed

Holiday Opening times

3rd April 10.00 - 16.00
5th April CLOSED
6th April 10.00 - 16.00
4th May CLOSED
25th May 10.00 - 16.00
31st August 10.00 - 16.00
  • 01473 214144
  • The Ancient House 30 Buttermarket, Ipswich, IP1 1BT

Store Facilities

Over ten rooms, on two floors
Ancient historic building: Grade 1 listed with original fireplaces and fittings
Museum room in-store
Courtyard open in the summer
Click & Collect service available
Store Manager

A message from Julie, the store manager: If you're travelling to Lakeland in Ipswich for a specific product, please telephone us beforehand on 01473 214144 to check availability.

Our store is in the Grade 1 listed Ancient House, one of the oldest buildings in Ipswich, looked after by English Heritage. Originally a merchant's house, the first part of the building dates back to the 15th Century. It's said that King Charles II hid from his enemies in the Attic Room after the Battle of Worcester. For a more detailed history of the building, the local Tourist Information group runs tours of the town centre which include a more detailed history of our building.

Because of the nature of the Ancient House we have many rooms linked by stairs, which unfortunately doesn't make it easy for pushchair and wheelchair access. However our friendly staff are always willing to be of assistance.

There are 3 'park & ride' services coming into the town centre - they're the easiest and cheapest way to get into Ipswich. They're situated on the outskirts at the following sites: Bury Road off the A14 - West Ipswich (driving towards Felixstowe); London Road at the A12-A14 - Central Ipswich (driving from A12 London); Martlesham Heath - East Ipswich A12 (coming from Lowestoft).

There's a short stay car park in the Buttermarket Shopping Centre which is close to the back of the store, and is the closest car park for collecting large or heavy purchases.

Please note
All enquiries, mail orders and catalogue requests are handled by our friendly and knowledgeable staff at our Windermere headquarters. They're available to help you on 015394 88100.

We're only happy when you're happy

If you're not delighted with your purchase or our service, or find the same product elsewhere for less, please tell us so that we can put it right.

Limited time offer. Save 33% on selected cleaning essentials.
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